Customer Success Manager
Customer Success Manager
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Job Description
- Applications are considered on a rolling basis
- Stockholm
- Onsite
Job Description
At Adtraction we are seeking a dynamic and structured Customer Success Manager to drive the satisfaction and success of our ecommerce clients. In this role you will serve as the primary point of contact for a diverse portfolio of brands offering exceptional customer service and fostering collaborative relationships.
Does being part of an international environment appeal to you Are you ambitious and proactive And are you driven by the possibilities within digital marketing Then you might be our future Customer Success Manager.
Key Responsibilities
- Address customer needs and concerns promptly via Adtractions help center support system email and telephone.
- Collaborate with multiple new and smaller accounts ensuring a high level of service and satisfaction.
- Actively contribute to upselling and crossselling of Adtraction products and services.
- Expand and develop collaborations with existing partners and advertisers driving longterm value.
- Optimize and maintain the Customer Success Teams customer base.
- Support the Account Manager team with research and coordination tasks.
- Ensure a seamless experience for customers maintaining excellent service and delivering results.
Required Experience:
Manager
Employment Type
Full Time
