TruGreen accepts applications on an ongoing basis.

Job Description

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and a great place to work!

Were seeking a Commercial Account Specialist. If you set high standards for Excellence Integrity and Customer Service this may be the position for you. Apply now and learn more about opportunities with TruGreen.

Responsibilities

• Places telephone calls to handle all aspects of commercial customer accounts.

• Maintains customer database through accurate and timely data entry.

• Answers inquiries resolves problems promotes and sells products/services.

• Provides firstline administrative support and coordination of commercial account activities for Business Development Reps.

• Creates and reviews commercial service agreements.

• Follow up on commercial customers during renewal.

• Facilitates commercial growth through outbound calls to customers and prospects.

• Contact customers regarding outstanding balances on commercial accounts.

• Develops maintains and cultivates effective customer relationships with assigned commercial accounts.

• Handles day to day account activities for commercial customers.

• Reviews commercial accounts upsell existing commercial customers and solicits new customers.

• Acts as a liaison between the branch and the customer in order to achieve the highest level of customer satisfaction.

• Contacts customers regarding outstanding commercial account balances to achieve branch and company receivable objectives.

Education and Experience Requirements

• High school diploma/GED required. Associates degree preferred

• 23 years of customer service experience required

• Experience resolving escalated customer service issues required

• Computer skills with Microsoft Office applications (Word Excel Outlook PowerPoint)

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:

• Sit stand and walk

• Use hands and arms to handle feel or reach

• Speak and hear

• Use close vision abilities

Occasionally required to:

• Lift or move up to 25 lbs

• Stoop kneel crouch or crawl

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Noise level

• Low to moderate
  

Adverse Conditions

• Minimal

Ability to speak read and write fluently in English is required.

You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills dedication and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment we aim to leverage the unique experiences of veterans creating a richer more dynamic workplace.

Pay Ranges

This range is based on the qualifications necessary for the position including experience training and other considerations permitted by law.Factors that may be used when making an offer may include a candidates skills experience and geographic location the expected quality and quantity of work and internal pay alignment as needed. Most candidates will start in the bottom half of the pay range.The upper end of the range will generally be reserved for candidates with extensive experience.An employees pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation we offer benefits including Medical/Dental/Vision insurance and Companymatching 401(k) in addition to other programs and perks.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

We are an Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more please visitEEOC/EEO TruGreen (trugreenjobs.

California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership we collect personal information about you potentially including personal identifiers contact information protected classifications prehire information professional or employmentrelated information education history and/or medical information for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records) preemployment drug testing and references.

TruGreen performs preemployment testing.

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