Application and Supplier Manager
Application and Supplier Manager
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Job Description
BUSINESS FUNCTION: IT
ROLE TYPE: Hybrid
HOURS: 37
Are you an experienced professional with a strong background in IT application management and vendor relationships
We are seeking an Application and Supplier Manager to oversee the lifecycle performance and supplier contracts of critical business applications. In this role youll ensure our applications meet operational needs deliver highquality service and provide excellent value for money.
If you thrive in a dynamic fastpaced environment and are passionate about enhancing operational efficiency we want to hear from you!
What youll be doing:
- Oversee the entire lifecycle of key applications from selection through upgrades to eventual replacement ensuring they align with business needs.
- Manage vendor relationships and ensure adherence to contracts SLAs and performance standards including negotiating favourable terms.
- Monitor application performance implement KPIs and drive continuous improvement to enhance service quality and user satisfaction.
- Develop and manage the application budget controlling costs and identifying opportunities for cost savings.
- Ensure compliance with regulatory and security standards and mitigate risks related to application performance and vendor dependencies.
About You:
- Significant experience in IT application management or vendor management ideally within a transport or operationsfocused industry.
- Strong understanding of IT service management (ITSM) application support and software lifecycle management.
- Proficiency in vendor management performance monitoring tools and contract negotiation.
- Excellent analytical skills with a strong financial and budget management acumen.
- Outstanding communication and negotiation skills with the ability to manage multiple stakeholders and complex vendor relationships.
Whats in it for You
At Northern we dont just value our people we go the extra mile to support them. Heres a taste of what you can look forward to:
- Free Travel: Unlimited free travel for you your partner and your dependents on Northern services. Plus up to 75 discount on other networks in the UK and Europe.
- Generous Pension Scheme: We top up your contributions by 1.5 times.
- Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
- Cycle to Work Scheme: Save up to 42 on a bike and spread the cost.
- Exclusive Discounts: From shopping to wellbeing Northern Perks has you covered.
- Holiday Purchase Scheme: Buy up to 5 extra days of annual leave.
- Employee Assistance Programme: 24/7 support for family lifestyle and more.
- Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business youre in.
- Recognition: We know how important it is to show how much we appreciate our people. Thats why we have our Northern Lights and Northern Sparks Awards recognising and celebrating brilliance every day.
Why Northern
Were more than just a train operator. Were the heartbeat of the North connecting communities creating opportunities and driving sustainable growth. With 2500 trains running daily were on a mission to improve rail travel and enhance the customer experience while protecting the environment.
Back in 1825 the first passenger train set off in the North of England after which rail quickly spread across the globe and this year were celebrating 200 years of the modern railway. As we look back on the historic events that led us here we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.
A place for Everyone
The best journeys happen when everyone feels welcome on board.
At Northern we dont just move people from A to B were building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if thats something you need. Were also a Level 2 Disability Confident employer so if you meet the minimum criteria for the role well always offer an interview.
We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and medical assessment.
No matter your background experience or whether you call it a bap barm or cob theres a place for you here in the railway.
Please note that Northern reserves the right to close recruitment for this role before the published closing date if high volumes of applications are received.
Required Experience:
Manager
Employment Type
Full Time
