Sales Associate
Sales Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
About PHOENIX
PHOENIXRetail LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern confident and effortless stylewhether dressing for work everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores 50 Bonobos Guideshops and online atwww.express.comandwww.bonobos.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring selfexpression. Since its launch in 1980 the brand has embraced a design philosophy rooted in modern confident and effortless style. Whether dressing for work everyday or special occasions Express ensures you look and feel your best wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico theexpress.comonline store and the Express mobile app.
Store Name
Responsibilities
Express is seeking a Retail Sales Associate to join our team.
The Sales Associate is responsible for providing a great instore shopping experience for our retail customers while assisting with additional tasks such as stocking cleaning folding merchandise etc.
Key Responsibilities
- Maintain a clean and organized sales floor checkout fitting room and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all our associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a Great Customer Experience
- Deliver on all aspects of the customer experience model.
- Process transactions quickly and accurately reducing the customers wait time.
- Positively resolve customer servicerelated issues as they arise and determine resolution or escalate further communicate allissues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
- Other essential functions may occur as directed by your supervisor.
Required Experience & Qualifications
- Education: High School or Equivalent
- Years of Experience: 02 of relevant job experience minimum 6 months
- Proficient in use of technology (iPad registers)
- Meets defined availability criteria including nights weekends and nonbusiness hours
- Meets physical requirements
Critical Skills & Attributes
- Previous retail experience preferred
- Customer service skills and ability to interact with customers
- Strong verbal and written communication skills specifically with customers sales leadership team and associates
- Demonstrated collaborative skills and ability to work well within a team
Benefits and Compensation
PHOENIX offers a range of benefits to help protect fulltime associates health and longterm financial security including:
- Medical pharmacy dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For parttime associates PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget including major medical dental vision supplemental insurance life Insurance and more.
Additionally parttime associates may be eligible to receive paid sick leave public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Parttime associates are also eligible to receive an Express merchandise discount participate in our Learn & Earn incentive program and choose voluntary benefits through YouDecide.
Closing
If you would like to know more about the California Consumer Privacy Act clickhere.
An equal opportunity employer PHOENIX does not discriminate in recruiting hiring or any other terms and conditions of employment hiring on the basis of any federal state or locally protected characteristic. PHOENIXonly hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability please calland say Associate Relations orsend an email toand let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from thirdparty recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition PHOENIX will not consider or approve payment to any thirdparties for hires made.
Required Experience:
IC
Employment Type
Part-Time
