Technical Program Manager Software Deployments
Technical Program Manager Software Deployments
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1 Vacancy
Job Description
Join Axon and be a Force for Good.
At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.
Life at Axon is fastpaced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Axon is a global leader in public safety technology dedicated to protecting life and making communities safer. We are seeking aTechnical Program Manager to lead the delivery of complex enterprisegrade SaaS solutions that empower our customers to manage information effectively.
As a Technical Program Manager at Axon you will play a pivotal role in aligning technical solutions with customer needs ensuring seamless deployment and enhancing our product impact. This role requires a proactive leader who thrives in dynamic environments champions crossteam collaboration and drives meaningful change. If you are passionate about technology possess excellent program management skills and seek a purposedriven career this is the role for you.
What Youll Do
Location: USbased Axon hub sites (Atlanta Boston Denver Scottsdale Seattle or Sterling metro areas)
Travel: 3040
Reports to: Director Program Management
Direct Reports: 0
- Lead complex enterprise SaaS product deployments ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines.
- Manage multiple medium to largesized projects with a focus on timelines scope and budget control.
- Collaborate with product and engineering teams to define program requirements ensuring compliance with national and state standards.
- Engage with customer sales product and software services leaders to define project vision scope and delivery timelines.
- Support program planning activities through effective work estimation processes.
- Oversee programlevel change management activities working closely with client partners and internal stakeholders.
- Develop comprehensive documentation to support customer acceptance and revenue recognition.
- Act as the primary facilitator for project team members and stakeholders ensuring effective communication and coordination across teams.
- Identify project risks develop mitigation strategies and proactively address potential issues to ensure successful outcomes.
- Deliver foundational training to customers both remotely and in person supporting adoption of Axon solutions.
- Mentor junior project managers and support the recruitment process to strengthen the program management team.
What You Bring
- Bachelors Degree in Business Information Systems Technical Engineering or equivalent experience.
- PMP certification is highly preferred.
- 5 years of experience leading complex programs in a SaaS environment with demonstrated success in technical program management.
- Proven experience delivering largescale enterprise software deployments infrastructure programs or missioncritical application rollouts.
- Strong proficiency in technical project management tools to track manage and deliver on objectives.
- Ability to manage multiple simultaneous projects while driving alignment among diverse stakeholders.
- Expertise in guiding internal and client teams through ambiguity ensuring clarity alignment and on shared goals.
- Exceptional communication organization and interpersonal skills with a strong ability to distill technical concepts for varied audiences.
- Experience identifying process improvements to enhance project delivery outcomes and increase customer satisfaction.
- Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical Dental Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a longterm view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axons mission is to Protect Life and is committed to the wellbeing and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Required Experience:
Manager
Employment Type
Full Time
