Front Desk Executive
Front Desk Executive
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Job Description
As the Front Desk Executive you will be the first point of contact for visitors clients and employees. You will play a key role in setting the tone for a warm welcoming and highly professional office environment. Your responsibilities will include managing front desk operations coordinating communication supporting administrative tasks and maintaining a neat and organized reception area. This role requires a courteous polished individual with strong interpersonal and multitasking skills as well as a commitment to delivering exceptional service.
Your Core Responsibilities:
Reception & Visitor Management:
- Greet all visitors clients and staff with warmth and professionalism
- Answer screen and route incoming phone calls efficiently and courteously
- Maintain a clean organized and presentable reception area at all times
- Manage visitor checkin procedures issue badges and coordinate access cards
- Assist with visitor queries and guide them to the appropriate departments or contacts
- Maintain a log of walkins deliveries and guest information to ensure protocol adherence
Administrative & Office Support:
- Schedule appointments meetings and manage conference/board room bookings
- Provide administrative support including data entry filing scanning and photocopying
- Draft internal communications and assist in preparing reports documents or presentations
- Track and verify officerelated invoices and ensure timely processing
Facilities & Office Maintenance:
- Verify delivery notes against received stock and maintain related documentation
- Maintain and organize mail handling courier records and inward/outward registers
- Manage and log the key box and key register
- Monitor attendance of housekeeping pantry and security personnel
- Coordinate with the line manager for periodic facility maintenance tasks
Communication & Customer Service:
- Deliver highquality service to all visitors clients and team members
- Communicate clearly and effectively both inperson and over the phone
Security & Protocol:
- Adhere to all safety and security protocols for front desk operations
- Ensure access control procedures are followed for all visitors and staff
- Maintain detailed records of issued and returned access cards
General Requirements for a Front Desk Executive:
- A professional appearance and demeanor with a friendly and approachable attitude
- Strong interpersonal skills and the ability to build rapport with people across all levels
- Excellent communication skills verbal and written
- Ability to handle sensitive situations with confidentiality and discretion
- Dependability and punctuality are critical
- Ability to remain calm and composed under pressure
- Proactive approach to problemsolving and the ability to work independently as well as part of a team
Your Skills and Experience:
- Graduate in any discipline
- 25 years of experience in a front office hospitality or corporate customer service role
- Proficiency in Microsoft Office Suite (Word Excel Outlook PowerPoint)
- Strong time management and organizational skills
- Fluent in English; additional languages are a plus
- Experience with reception systems visitor management tools or phone consoles is an advantage
About Us
IMC is a leading global trading firm powered by a cuttingedge research environment and a worldclass technology backbone. Since 1989 weve been a stabilizing force in financial markets providing essential liquidity upon which market participants depend. Across our offices in the US Europe and Asia Pacific our talented quant researchers engineers traders and business operations professionals are united by our uniquely collaborative highperformance culture and our commitment to giving back. From entering dynamic new markets to embracing disruptive technologies and from developing an innovative research environment to diversifying our trading strategies we dare to continuously innovate and collaborate to succeed.
Employment Type
Full Time
