Part-Time Career Services Assistant
Part-Time Career Services Assistant
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Job Description
Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access highquality education and strategic partnerships.
The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills perspectives and solutions. We seek applicants who are motivated and equipped to support all students to work effectively with colleagues from a range of backgrounds and to build the vibrancy of our community.
You belong here. See why you will love working at NWTC.
Department: Career Services Counseling and Disability Services
Reports To: Manager Career Counseling & Disability Services
LOCATION: Green Bay
STANDARD HOURS: 28 hours per week TuesdayFriday 8:00 AM 3:30 PM; 10month position (August May) with June and July off.
PAY RANGE: $15.00 $16.81 per hour
*Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education experiences current wages and internal equity.
Cover Letter and Resume Required for Consideration
POSITION SUMMARY
This position serves as the first point of contact for the Career Services department and is responsible for providing clear communication and support to customers and teammates. Provides high level of customer service to ensure all customers receive timely and accurate service. The employee will possess knowledge of and educate customers on all aspects of Career Services and college resources.
ESSENTIAL FUNCTIONS
Works independently and effectively under pressure while adapting to changing work priorities.
Greet internal and external customers determine nature and purpose of the visit and provide appropriate service or referral using all identified modalities.
Use coaching framework to assess student and customer needs offer clear communication of resources and processes and engage in dialogue to ensure customer understanding of next steps or referrals to other departments as deemed necessary.
Assist customers in accessing and navigating resources for career assessments job search tools resume reviews and how to utilize the college job board.
Provide technical and administrative support for the Career Services team including management of referrals and data tracking in the early alert system.
Utilize resources and internal systems to resolve customer inquiries.
Design and develop reports correspondence spreadsheets and databases from verbal direction rough draft and/or supervisors direction.
Perform Career Closet duties that may consist of maintaining inventory and assisting visitors.
Provide administrative support to other Student Services departments as requested.
Provide additional support to Career Services department deemed necessary for Student Success.
MINIMUM QUALIFICATIONS AND WORK EXPERIENCE
Associates Degree in Administrative Assistant Business or related field.
Minimum of one year of related experience.
Microsoft Office Suite ability to learn job board functionality survey tools career assessment tools online student success program data management systems (Workday preferred) online meeting tools Artificial Intelligence tools etc.
**An equivalent combination of education and work experience may be considered.
Skills and Abilities:
Student Success: Demonstrate behaviors and actions that support student recruitment retention and student success initiatives.
Values: Demonstrate behaviors and action that support the Colleges values
Collaboration: Demonstrate behaviors and actions that create respectful environments and services for all and the ability to work effectively across differences in background and experience.
PHYSICAL DEMANDS
Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings
Mobility: Ability to move around the campus to attend meetings and events
Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment tools or controls.
Visual and Auditory: Ability to read documents and communicate effectively with students and staff.
Light Lifting: Capability to lift and carry materials weighing up to 25 pounds.
Reasonable Accommodations Statement
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons please contact Talent and Culture at or.
Northeast Wisconsin Technical College does not offer H1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this please contact Talent and Culture.
NWTC does not discriminate on the basis of political affiliation age race creed marital status color religion national origin disability veteran status sex sexual orientation gender genetic testing or other applicable legislated categories. Inquiries regarding the Colleges nondiscrimination policies may be directed to the Associate Vice President of Student Affairs ator.
Employment Type
Part-Time
