Spa Coordinator at Luxury Day Spa Gaithersburg MD

The Woodhouse Day Spa

Posted on : 06-04-2025

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1 Vacancy

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Job Location

Gaithersburg, MD - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 06-04-2025

Job Description

Want to work at Americas best day spa

Ready to do what you love

Ready to make a difference and be an important part of our Team

Come join The Woodhouse Day Spas voted Americas best day spa in 2012 and 2013 by American Spa Magazine!

Purpose

The Spa Coordinator is responsible for the entire guest experience from booking of the appointment through completion of service and with follow up on guest feedback. The Spa coordinator is responsible for conforming to The Woodhouse standards set forth in the Team member Handbook and Operations Manual and will strive each day to exceed our guests expectations.

Responsibilities

All front desk operations including check in/outs of guests and working regular desk shifts.

Performs walk through of the entire spa throughout the day to ensure cleanliness organization and consistency

Assist staff in dealing with any difficult and demanding guests to ensure guest satisfaction Responsible for Front Desk staff scheduling

Ensure the Front Desk reviews the Service Providers schedules for potential challenges and assists Service Providers with service preparations and cleanup when necessaryUpdate Front Desk schedules daily to ensure proper staffing based on business demands. Will always be thinking ahead to eliminate scheduling conflicts

Educates Front Desk and Guests on spa services and retail productsCoaches and evaluates Front Desk spa staff to ensure that staff levels meet spa needs there is a high degree of motivation and retention of current staff and high standards of quality are maintained in the spa

Ensures Front Desk takes inventory of retail products and supplies needed to run efficiently on a daily basis

Is instrumental in the hiring process and training of front desk associates

Is always recruiting talent for front of house positions and recommends top candidates for hire to the Manager

Checks in daily with all front desk associates and sets consistent department meetings

Maintains online guest satisfaction surveys and responds in a timely manner

Assists with coordination and management of spa events to ensure the guests have an outstanding experience

Is available days nights weekends and holidays

Works directly with the Manager to uphold all spa standards and Front Desk protocols

Passion Meets Purpose at Woodhouse

At Woodhouse we provide selfcare that lasts. We believe that wellness and luxury should be accessible and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.

Are you a spa professional looking to make an impact in the wellness of others Join us at Woodhouse where youll share your craft in a luxury environment with ample opportunity for growth.

About Us: Founded in 2001 Woodhouse is a premier spa franchise with a fresh approach to selfcare. Offering signature massages facials body treatments rituals and more we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85 locations nationwide we are the gold standard of neighborhood spas powered by our commitment to an unparalleled spa experience that focuses on total wellbeing.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Required Experience:

Employment Type

Full-Time

Company Industry

Key Skills

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About Company

The Woodhouse Day Spa

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Spa Coordinator at Luxury Day Spa Gaithersburg MD

The Woodhouse Day Spa

Job Description

Passion Meets Purpose at Woodhouse

Employment Type

Company Industry

Key Skills

About Company

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