Head of Product Propositions - B2B Core Products

London hybrid

Collinson is the global privatelyowned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide marketleading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 2200 global colleagues.

Purpose of the job

As the Head of Propositions B2B (Core Products) you will drive the product strategy for our core B2B offerings used by both payment networks banks and their customers. You will be responsible for building a cohesive long term product roadmap and defining solutions that meet the needs of our business clients and their customers while aligning with our broader organisational goals.

Your leadership will guide crossfunctional teams through the entire product lifecycle from ideation to market launch and iteration ensuring that our B2B products consistently deliver value to our clients their customers and Collinson.

As the Head of Propositions B2B (Core Products) you will serve as a thought leader working closely with internal and external stakeholders including clients and our suppliers maintain a deep understanding of market trends customer needs and emerging technologies.

Your role will include managing the B2B Propositions team ensuring that they are empowered to execute the product strategy effectively while fostering a collaborative environment across the organisation.

Key responsibilities

• Develop the product strategy for our B2B propositions ensuring alignment with business objectives and market needs.
• Lead the creation and prioritisation of the product roadmap balancing longterm vision with shortterm deliverables.
• Drive innovation across the proposition lifecycle from ideation through to market launch by leading crossfunctional teams that include engineering design operations and commercial stakeholders.
• Ensure that B2B products meet the needs regulatory and operational requirements of payment networks and banks while delivering a seamless user experience.
• Build and maintain strong relationships with key external and internal stakeholders to ensure product offerings remain competitive and meet the evolving needs of the market.
• Act as a thought leader within the B2B product space staying informed on market trends technological advancements and customer needs.
• Define measure and monitor key performance metrics and KPIs using data to guide decisions and refine product and proposition offerings.
• Coach mentor and develop a highperforming B2B propositions team providing them with the tools and resources needed to execute the product strategy effectively.
• Collaborate with other departments including commercial marketing and customer support to ensure the success and continued improvement of propositions.

Skills & Experience:

• Proven track record of leading B2B product strategies financial services or fintech sectors.
• Strong understanding of the needs and pain points of retail banks and payment networks with the ability to design solutions that address those challenges.
• Experience managing a product team and delivering products in a fastpaced crossfunctional environment.
• Demonstrated ability to balance strategic vision with practical and to prioritise product features based on business impact.
• Excellent communication and relationshipbuilding skills with the ability to influence key stakeholders and partners.
• Strong analytical mindset with experience in using data and KPIs to inform product decisions and measure success.
• Ability to manage multiple competing priorities and drive projects to completion.

As the Head of Propositions B2B (Core Products) you will play a pivotal role in shaping the future of our product offerings and ensuring that we remain at the forefront of innovation in the payments and banking space. Youll have the opportunity to drive significant business impact by delivering products that meet the evolving needs of our B2B clients globally.