Supervisor - Cage
Supervisor - Cage
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Salary Not Disclosed
1 Vacancy
Job Description
Why Ballys:
Ballys Corporation is a global casinoentertainment company with a growing omnichannel presence currently owning and managing 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International formerly Gamesys Group a leading global interactive gaming operator Bally Bet a firstinclass sports betting platform and Bally Casino a growing iCasino platform.
With 10600 employees the Companys casino operations include approximately 15300 slot machines 580 table games and 3800 hotel rooms. Ballys also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (Queen) the above portfolio is expected to be supplemented with four additional casinos across three states one of which will be an additional state that expands Ballys jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees and operations that currently include approximately 2400 slot machines 50 table games and 150 hotel rooms to the Ballys portfolio. Ballys will also become the successor of Queens significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role:
As a Cage Supervisor you will support all cage operations. In addition you will ensure the team adheres to company and state policies and regulatory requirements.
Responsibilities:
Foster an environment that embodies Ballys Born to Entertain philosophy by creating a funfilled entertaining atmosphere
Enthusiastically promote Ballys customercentric culture of offering superior guest service and actively building longlasting guest relations
Ensure adherence to all policies and procedures in accordance with regulatory requirements Company initiatives and organizational goals
Monitor cage procedures to ensure compliance with the companys internal controls
Closely supervise all cash flow and accompanying transactions into and out of the cage; ensure tight security is maintained in the cage
Make direct contact either by phone or facetoface with customers when taking credit applications
Make direct contact with other casinos to obtain and document patron casino credit information
Authorizes lines of credit
Review mailin markers payments return check logs and return marker logs
Maintain an accurate cash bank and balance money at the end of each shift; investigate all variances and report discrepancies to management as needed
Investigate and resolve customer complaints
Assist with the preparation of daily and weekly reports
Monitor equipment and inventory supplies for cage operations
Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary SelfExclusion Program
Assist with selecting training and developing team members through education training coaching and corrective action
Perform cage cashier duties as needed
Perform other duties as assigned
Qualifications:
Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must have a high school diploma or equivalent
Must have at least one year of supervisory experience
Must be able to handle large money transactions accurately and reconcile vault impressment
Must have a working knowledge of all Microsoft Office suite products and must be able to learn other software programs easily
Must have excellent interpersonal and communication skills
Must have aboveaverage math skills and pass a math assessment issued by the company
Must pass a color vision assessment test issued by the company
Whats in it for you:
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical dental and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Target Salary Range: $26/hr
Physical & Work Environment:
Regularly required to see talk hear walk and stand
Frequently required to use hands to handle feel and reach
Occasionally required to sit or stoop
Must occasionally lift and or move up to 30 pounds
Requires visual acuity to perform closeup activities peripheral oversight and distinguish color
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
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Required Experience:
Manager
Employment Type
Full-Time
