DescriptionJoin our dynamic team as a Technical Implementation Manager Vice President in Payments and play a key role in onboarding our clients with cuttingedge payment and cash management solutions.
As a Payments Technical Implementation Manager Vice President in Payments you will be responsible for leading the technical implementation of payment solutions for corporate clients. Working closely with our Product Sales and Implementation teams you will support clients with onboarding on various payments channels of JP Morgan using Hostto Host SWIFTnet FileAct and API. You will be at the forefront of our efforts to win new clients and deliver endtoend implementations that optimize their payment and cash management processes.
Job responsibilities
- Leads the technical implementation of payment solutions for a diverse global portfolio of corporate clients ensuring highquality service and successful project delivery
- Manages multiple complex payment integration projects at any given time prioritizing tasks resources and stakeholders across time zones
- Conducts indepth technical scoping meetings with corporate clients to understand their current systems and future need ensuring alignment with JP Morgan channels and industry standards
- Drafts and present comprehensive statement of works clearly outlining project deliverables and timelines
- Supports clients in migrating from various TMS or updating their payment formats (e.g. SWIFT to ISO XML) in line with evolving industry standards and regulatory requirements
- Serves as the technical advisor for clients providing guidance on best practices problemsolving during implementations and identifying opportunities to streamline and enhance payment processes
- Collaborates with crossfunctional teams including Product Sales and Implementation to ensure client satisfaction from presale to postimplementation
- Contributes to the ongoing development of payment solutions by providing feedback and insight to Product teams
Required qualifications capabilities and skills
- Strong project management skills
- Good understanding of payment systems including ISO XML standards SWIFT APIs and H2H file transmissions
- Excellent knowledge of Cash Management solutions and Treasury services
- Exceptional verbal and written communication skills with the ability to present technical solutions to both technical and nontechnical audiences
- Experience working in clientfacing role with a demonstrated ability to build relationships and support clients
- Track record of driving results by taking initiative
- A collaborative team player who can work crossfunctionally with Product Sales and Technology teams
Preferred qualifications capabilities and skills
- Having a recognized qualification for project management is a plus
Required Experience:
Chief