Product Manager

Product Manager Job Description

SCRM LIDL Digital Hub

About the role

We are looking for a highly organized motivated and proactive Product Manager to oversee and coordinate projects with stakeholders in an international environment. This role will act as the bridge between the development squad internal stakeholders and external partners ensuring successful integrations within the established timelines. Additionally the Product Manager will work closely with the Product Owner in defining the products strategy.

Ready to be part of the challenge

In this Role youll get

Stakeholder Relationship Management

• Act as the main point of contact between the Squad and countries/stakeholders ensuring clear and smooth communication.
• Build and maintain longterm strategic relationships with stakeholders across different countries.
• Identify understand and document stakeholder needs through regular meetings.
• Ensure alignment between the Squad and countries making sure business requirements are understood and properly prioritized.
• Identify improvement opportunities and collaborate with the Product Owner to turn them into actionable steps.
• Proactively resolve conflicts remove project roadblocks and manage risks.
• Transmit that we work iteratively and that the country needs to be made aware. Additionally involve stakeholders in key ceremonies
• (whenever necessary) e.g. Sprint Review.

Project Coordination and

• Work closely with business areas and data analysts to define and track KPIs.
• Document project progress (rollout plan activation) as well as developed features and provide regular updates to stakeholders.
• Update executive and portfolio management reports to ensure visibility into product evolution and performance.
• Validate and ensure that the features developed by the Squad meet country expectations.
• Plan and coordinate the adoption of the digital solution with countries ensuring early alignment for a smooth and efficient implementation by the Squad.
• Promote datadriven decisionmaking in collaboration with the Product Owner and Data Analyst to enhance product development.
• Capable of coordinating project even in the absence of the Product Owner.
• Manage internal and external stakeholders in international environments.

Product Promotion and Adoption

• Drive product adoption in different countries through engagement and training strategies.
• Conduct specialized training sessions to ensure teams understand the products benefits usage and how to sell it effectively.
• Organize and lead workshops alongside Country Managers and key stakeholders.
• Regularly communicate project status risks and roadblocks in coordination with the Rollout team.
• Work closely with the Product Owner and Tech Project Manager to coordinate the implementation and rollout of new integrations across platforms.
• Gather feedback from countries and stakeholders to continuously improve the product and its adoption strategy.
• Customer centricity: minimum 3 years of experience in digital environment.

Required Skills

• Autonomy: Able to work independently with minimal supervision.
• Motivated: Driven by personal and professional goals to achieve success.
• Proactive: Takes initiative and anticipates issues before they arise.
• Problem solving: Identifies problems and comes up with effective solutions.
• Strategic relationship management: Builds and nurtures longterm relationships with stakeholders.
• Negotiation and conflict resolution: Resolves disagreements and aligns different perspectives.
• Empathy and cultural awareness: Understands and respects diverse viewpoints and cultures.
• Familiar with agile methodologies like SCRUM: Manages projects using SCRUM methodology to ensure flexibility and efficiency.
• Product adoption and change management: Ensures smooth product adoption and manages change effectively.
• Training and enablement: Provides training to enable others to use products effectively.
• Workshop leadership: Leads workshops to engage stakeholders and align on objectives.
• Project management tools: Proficient with tools like JIRA Trello or Asana to manage tasks and workflows.
• (Desired) basic technical knowledge: Understands fundamental technical concepts to collaborate with tech teams.
• ResultsOriented Mindset: Focuses on achieving outcomes and meeting objectives.
• Excellent communication and negotiation skills (Spanish & English): Communicates ideas clearly and concisely while effectively negotiating and engaging with all stakeholders.
• Adaptability to change and dynamic environments: Thrives in fastpaced everchanging work settings.
• Time management: Prioritizes tasks and manages time efficiently to meet deadlines.
• English is required and German is desirable but not essential.
• Ambitious and driven to achieve big things: Focused on achieving significant goals and making a meaningful impact.

About us

Who we are

SCRM was created in 2015 with a vision of the future that foresaw business and technology forever remaining intertwined and a steadfast mission to guide traditional businesses towards digital evolution through their clients data commercial strategies and omnichannel communication. Specialising in digital strategy automation and realtime offer and content customisation SCRM owes its success and efficiency to the use of cloud computing and the development of data platforms which rely on artificial intelligence for automatic decisionmaking in largescale consumer and retail markets.

SCRM Lidl International Hub Three years later Lidl has absorbed the company and turned it into their international hub of digitalisation and customer intelligence. Amongst our missions as Lidls International Hub we would highlight the following: The conceptualisation and development of Lidl Plus a Lidl international relational programme and its benefit plan which will offer discounts exclusive services agreements with thirdparty entities and financial services as its fundamental features; The creation of a cloudbased international platform for big data; The development of an international marketing automation platform; The conceptualisation development and management of business intelligence platforms; The creation of an omnichannel payment platform; The development of advanced analytics and machine learning platforms favouring customer recommendation foresight and analysis systems; The creation and implementation of an omnichannel single signon strategy to generate business opportunities amongst the groups diverse range of commercial platforms and services.

SCRM is currently part of Schwarz Digits Schwarz Digits is the IT and digital division of Schwarz Group. It offers compelling digital products and services that meet Germanys high data protection standards. Schwarz Digits thus guarantees the greatest possible digital sovereignty. With this claim Schwarz Digits provides the IT infrastructure and solutions for the extensive ecosystem of the companies of Schwarz Group and develops it further for the future. Schwarz Digits creates optimal conditions for the development of trendsetting innovations for end customers companies and public sector organizations.

Our Mission & Vision

Our Vision as SCRM is to digitalize the Schwarz Group. SCRM provide digital tools to all Schwarz businesses that enables them to understand and connect with the customer to boost their revenues.

Values

Do you want to know more about our Culture

We are Family: Yes we are colleagues but we like to have fun while working. As a real family we suffer in hard times and celebrate together in good times as equals and with respect.

In fact we like better the Spanish word Colegas which includes a sense of friendship.

Passion by Design: Passion is at the very heart of everything we do. Over at HQ they say this is a because of the sunny Barcelona and our Latin vibes. The reality its because we love what we do.

Innovation as a Service: We dont deliver technology; we deliver creation & transformation. Challenging the status quo is what inspire us because we want to lead the next generation of grocery business.

Make it happen: Every day is an opportunity to make a difference. Do something good today improve it tomorrow and dont stop until its awesome.

Think Big: Dont let what is already done draw the boundaries of whats coming next this is the only way to go beyond what it is expected.

Perks of being part of our team

• An awesome team
• Competitive salary
• Social benefits plan:
  a 225 monthly allowance for ticket restaurant transport or kindergarten
• Health & Accident insurance
• Referral bonus
• Hybrid remoteoffice work
• 24 days of holidays per year
• Flexible scheduleand no dress code!
• Language lessons: German English & Spanish
• Possibility intensive timetable in July & August
• Continuous learning and development programs
• 300 Wellbeing voucher (To do your favourite sport)
• Work in one of the top 10 IT hubs in BCN located in Plaza Catalunya
• Filtered water biscuits fresh fruit wide selection of teas and coffee (Nespresso what else

Join the challenge!

SCRM provides equal employment opportunities to any job applicant or employee and confirms that it is committed to ensuring that there shall be no direct or indirect discrimination against or harassment of job applicants or employees on grounds of race creed colour ethnic origin nationality gender gender reassignment or transsexualism religious or other similar beliefs age marital or family status sexual orientation or disability. SCRMrecruits hires promotes transfers takes disciplinary action and makes all personnel decisions including those related to compensation and benefits in a nondiscriminatory manner and in accordance with applicable laws.

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