Manager Quality Assurance and Test Automation
Manager Quality Assurance and Test Automation
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Job Description
Job Description
Current work authorization for Canada is required for all openings.
You will be working on a 100 remote schedule as part of Fidelitys dynamic working arrangement.
Who We Are
Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade clearing custody and backoffice support services to Canadianbased brokerage firms and the Canadian brokerage arms of U.S.based firms.
For more information about Fidelity Clearing Canada please visit https://clearing.fidelity/
What You Will Do
The Manager Quality Assurance and Test Automation is responsible for managing the resources of the QA team and ensuring proper QA methodologies are being executed by the team. The individual will work with the project teams to estimate QA effort on planned projects. The manager will be responsible for executing the divisional business plan as well as managing the daytoday aspects including resource allocation to projects software configuration release management and monitoring progress on each initiative. This role will provide leadership to the staff by ensuring all problems and issues are resolved timely and effectively.
Other responsibilities include staying abreast of testing technology advancements with a focus on automation coaching/mentoring of the team and providing performance feedback via annual performance reviews.
How Youll Make an Impact
Project Resource Allocation: Work closely with direct reports application development and management peers to proactively manage resource pool to meet business expectations.
Ensure adequate and appropriate resources are available to deliver on company mandated initiatives
Deliverables are met on time with a focus on quality and accountability
Works with the Development team to evaluate unit test quality
Works with Product owners on acceptance criteria as well as refining requirements for testing and product specialists to provide meaningful evaluations of product quality with respect to test coverage of functionality client workflows and data
Quality Assurance Testing
Promote excellence in QA testing by implementing Automation
Ensure testing processes follow our SDLC process
Apply subject matter expertise to identify opportunities for continuous automation of testing
Monitoring the progress of projects by tracking activity resolving issues and recommending actions
Provide regular updates on deliverable timelines and project status to senior management and project management
Establish quality metrics and measures for tests executed
Establish the use of Zephyr and enforce its usage by all those who test
Encourage the use of test automation and load/performance tools as part of the teams testing coverage
Review QA Analyst test plans to ensure proper test strategies and risk mitigation elements
Create a test repository working with other QA teams at Fidelity to adopt best practices
Drive the overall quality strategy in planning and in a department
Partnership across the organization Build effective relationships with business and Technology partners to attain a proactive approach to solutions and design.
Creation of a value add friendly work environment where partnerships and trust between Quality Assurance analysts software development the business and other Technology groups flourish
Encouragement of team collaboration
Serve as a liaison between IT and business team
Identify opportunities to increase productivity and efficiency
Deliver quality customer service interactions to our internal and external customers to create a positive experience
Take ownership of solving a customers problem promptly; use all available resources to achieve the best outcome
People management
Ensure all testing is completed on various environments test cases are produced and saved in the test case management system
Monitoring QA automation suite after every QA release and investigation on issues
Ensure team receives the training on the skills and knowledge to proficiently perform the role
Understand limitations and challenges and work around these to achieve best results
Regularly coaches and provides feedback to help individuals meet their goals
What Were Looking For:
University degree (Bachelors Degree) or equivalent work experience
5 years of experience in Quality Assurance & Testing Manual and Automation
3years leading teams preferably with demonstrated coaching training and mentoring skills
ISTQB Certification
Nice to Have:
Experience in Financial Services industry (Wealth Management Banking or Capital Markets)
ISTQB Test Manager Certification
Skills and Knowledge
Excellent Communication skills both written and oral; ability to effectively communicate technical material to nontechnical users
Knowledge of SDLC DEV Ops Continuous Integration tools and Agile software delivery
Knowledge of Atlassian suite JIRA Confluence
Knowledge of Katalon Postman Selenium
Organized selfstarter with a customer service focus and ability to manage a team and complex tasks
Excellent communication skills both written and oral; ability to effectively communicate
Technical material to nontechnical users
Strong technical insight and experience to inform guide challenge and support technical decisions
Strong analytical conceptual and innovative problem solving abilities
Strong attention to detail
Ability to work independently while being in a team environment
Strong technical aptitude and able to adapt to new technologies quickly
Ability to quickly learn adapt and change to meet the needs of a changing environment
Excellent problem solving skills
Customer service oriented
Ability to work in a fastpaced environment without direct supervision
Some of the ways well help you feel valued and supported as part of our team
Flexible working arrangements 100 remote hybrid and in office options
Competitive total compensation including company contributions to your group RRSP without a matching requirement from you
Comprehensive health benefits that start on your first day with 100 employerpaid premiums that include up to $5000 annually for mental health services and therapy
Parental leave topup to 100 of your salary for a period of 25 weeks
Up to $650 for home office equipment
Generous time off policy including 2 paid days annually to volunteer at a charity of your choice
Diversity and inclusion programs including an active network of Employee Resource Groups
Extensive professional development opportunities including access to over 11000 training and development courses tuition reimbursement and monetary rewards for completing a required designation
We care a lot about fostering a compassionate peoplecentric culture and are proud to have been named one of Canadas Top 100 employers for the last five years.
Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race color religion sex sexual orientation gender identity or expression national or ethnic origin age disability family status protected veterans status Aboriginal/Native American status or any other legallyprotected ground.
Accommodation during the application process
Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation please email us at .
No telephone inquiries or agencies please. We thank all applicants for their interest please be advised that only those selected for an interview will be contacted.
Why Work at Fidelity
We are proud to be recipients of the following:
Awards
Canadas Top 100 Employers
o Greater Torontos Top Employers
o Canadas Top FamilyFriendly Employers
o Canadas Top Employers for Young People
Great Place To Work Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Todays Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams
LinkedIn Top Companies in Canada
Human Resource Director (HRD) Best Place To Work
o HRD 5Star Benefit Program
o HRD 5Star Diversity & Inclusion Employer
Designations
Canadian Compassionate Companies Certified
Benefits Canadas Workplace Benefits Award Future of Work Strategy
TalentEgg National Recruitment Excellence Award Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporters Most Innovative HR Team
Required Experience:
Manager
Employment Type
Full-Time
