Senior Director Business Development in Hitech sector Senior Business Development Manager
Infosys BPM is seeking to hire a Senior Director for New Account Business Development to expand the BPO outsourcing presence in HiTech accounts. The Senior DirectorHitech Business Development is responsible for all client interfaces within the assigned HiTech sector. The person filling this role will build an account plan and be responsible for business development growth and expansion of the Infosys BPM brand based on the account plan. The role will be responsible for expanding the Infosys BPM business footprint across different lines of business to introduce our BPO outsourcing services Global Business Services and Global Delivery Model to bid on potential growth business with the named account.
Role Description:
Business development with expectation to utilize existing contacts to introduce Infosys BPM across assigned one named HiTech account
Manage existing business and own the opportunity management cycle: ProspectEvaluateProposeClose
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client and the SLAs are being measured and met Provide client introductions provide customer maps and organization charts in support of the account plan
Responsible for competitor analysis market trends and intelligence for the deal and business units supported in the account
Account planning and governance: create the account plan including relationships required opportunities to be pursued price decisions etc.
Basic Qualifications
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
14 years of experience with strong business development experience
Preferred Qualifications:
Experienced in new business development and large deal BPO outsourcing experience
Ability to bring existing contacts and connections to expand the business within HiTech sector
Track record of interacting and building relationships with CXO level client contact
Understanding of sales cycle key influencers budget cycles and clients bid process
Handson experience with proposal creation and leading proposal presentations
Ability to collaborate with internal cross functional teams for support
Strong leadership interpersonal communication and presentation skills
Wide variety of BPO Management Consulting and Business Consulting engagement experience
Track record in growing the BPO outsourcing business footprint within named HiTech accounts
Knowledge of HiTech industry trends and insights
Good understanding of HiTech industry business issues and drivers in BPO outsourcing space
Global Delivery Model experience
Experience managing and communicating with large international teams
Track record as a Business Development Manager in a rapidly growing industry sector
Work Model: This role is client facing with ability to be remote (WFH) when not client facing. Role will require some domestic and occasional international travel.
Who We Are
Infosys BPM Limited a wholly owned subsidiary of Infosys Limited (NYSE: INFY) provides endtoend transformative business process management (BPM) services for its clients across the globe. The companys integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines and address business challenges for its clients. Utilizing innovative business excellence frameworks ongoing productivity improvements process reengineering automation and cuttingedge technology platforms Infosys BPM enables its clients to achieve their cost reduction objectives improve process efficiencies enhance effectiveness and deliver superior customer experience.
Infosys BPM has 47 delivery centers in 16 countries spread across 5 continents with 58702 employees from 110 nationalities as of December 2024.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years from key industry bodies and associations like the Outsourcing Center SSON and GSA among others. Infosys BPM also has very robust people practices as substantiated by the various HRspecific awards it has won over the years. The company has consistently been ranked among the top employers of choice on the basis of its industry leading HR best practices. The companys senior leaders contribute widely to industry forums as BPM strategists.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race color religion sex sexual orientation gender identity national origin protected veteran status spouse of protected veteran or disability.
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