Customer Support Engineer mfd
Customer Support Engineer mfd
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1 Vacancy
Job Description
Company Overview
Group/Division
Job Description/Preferred Qualifications
Key Tasks
- To provide install support to customers encompassing system commissioning system upgrade and preventative maintenance support.
- To generate a close working relationship with the customers in the region to enable the company to sell its product portfolio.
- Provision of feedback in the approved format enabling the proactive identification of product and business process improvements.
- Timely completion of all field visits reports (expenses field returns etc).
- Provide remote install and technical support to customers.
- Such other duties as may be reasonably required from time to time.
Qualification and/or Experience
- Relevant qualifications equivalent to HNC/D or degree level in electrical / electronical engineering or mechatronics.
- Relevant experience within the semiconductor field or other capital equipment arena.
Travel requirements
- Extensive international travel including but not limited to Europe Scandinavia and Israel
Competencies (Skills Aptitudes and Behavioural Abilities)
- Electronic semiconductor capital equipment and / or installation would be an advantage.
- Experience of combining electrical / mechanical / control system as used in a mechatronic environment.
- Fault finding to chassis level would be a distinct advantage.
- Experience of 3 phase voltage PLC and operating systems.
- An adaptable approach to working hours and locations.
- A flexible approach to work responsibilities enabling both independent and team working.
- Ability to work alone or unsupervised for extended period often in challenging situations.
- A systematic and logical approach to problem solving.
- Must be adaptable and willing to travel internationally to support the customer.
- Excellent communication and customer interfacing skills.
- Proficiency in spoken and written English and German.
- Good organizational skills.
To be based preferably in Bavaria/Regensburg with frequenttravel during the week within this wider region with occasionaltravel toSwitzerland or Germany and central Europe.
Minimum Qualifications
Masters Level Degree or a Bachelors Level Degree and a minimum of 1 years relevant experience.
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Employment Type
Full-Time
