Assistant Front-End Manager
Assistant Front-End Manager
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Job Description
Job Details
Homeland is looking for passionate individuals who are ready to be an Employee Owner and deliver incredible customer service. Do you have a passion for food love providing toplevel customer service and enjoy working in a fastpaced environment Apply here today!
Oklahomans Feeding Oklahomans.
Assistant FrontEnd Manager
Primary Responsibilities
- To greet/supervise the greeting of customers respond to customer questions/requests/complaints and explaining of store policies in a courteous manner
- To initiate and/or make recommendations regarding the hiring discipline promotion and evaluation of all frontend personnel. To orient/train all new frontend associates and retrain when necessary.
- To develop with approval of the store manager a weekly labor schedule for all frontend employees.
- To assure the safety of self customers and coworkers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately
- To bag customer purchases quickly and correctly
- To understand the operation safety requirements and restraints of an electronic cash register scanner scale and intercom system.
- To monitor frontend service and call for additional frontend help and/or open express lanes when necessary.
- To get change for cashiers and to approve checks as well as refunds and voids.
- To supervise/perform checkout and proper bagging of customer purchases including movement of bagged purchases from store to customer car.
- To supervise/perform the return of go backs to their location in the case/shelf refill of bagstand areas collection of carts from parking lot
- To ensure that store opening and closing accounting procedures are followed
- To ensure that frontend personnel are aware of new produce items policies procedures rules etc.
- To prevent loss of money and merchandise by ensuring that cashiers remove items from the bottom of the cart handle products carefully and complete pricechecks on notonfile items. To correctly identify produce accurately count money and use store procedures for the acceptance of coupons EBT credit/debit cards charge sales and checks.
- Make judgments concerning employee scheduling order of product/supplies hiring/supervision of employees merchandising plans operational policies and procedures and the sales/promotion of merchandise.
- Good interpersonal communications; models teamwork and STAR Customer Service
SUPERVISION RECEIVED:Assistant FrontEnd Managers report to Front End Manager and Store Manager
Qualifications
- Above and Beyond Customer Service
- High School Diploma or Equivalent
- Prior supervisory experience
- Prior cashier experience
Specific tasks
- The frontend manager will perform the same tasks of the job as the cashier while substituting as part of the work crew or as part of the training program for new employees. (See Food Clerk Cashier Job Description.
- Work on tile or concrete for a maximum of 8 hours in duration.
- Perceive bag stands cases casecutter edge case strips shelf location product size/description/quality customers shelf tags labels on products stocking carts debris on floor aisle markers and signs.
Work Environment Note:
Inside work with transitions of heat/cold/humidity/dust from opening of entrance/exit doors.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities duties and qualifications required of personnel may vary within reason.
Homeland is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Homeland is committed to the full inclusion of all qualified individuals. As part of this commitment Homeland will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please contact the store directly.
How many other companies offer not one but TWO Retirement Plans to help you Own Your Future
At HAC Inc. were proud to offer both an Employee Stock Ownership Plan (ESOP)and a 401Kto help secure your financial future! HAC Inc. is a 100 EmployeeOwned company and we are excited to offer our employees the opportunity to become partowners through our ESOP. By simply being an employee at HAC you automatically receive shares of stock in the companyFREE of charge!The value of your account grows alongside the success of HAC. As our company thrives so does your ESOP account ensuring that your hard work contributes directly to your future.
Required Experience:
Senior IC
Employment Type
Part-Time
