Senior Process Optimization
Senior Process Optimization
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1 Vacancy
Job Description
WHO YOULL WORK WITH
The Digital Process Optimization (DPO) Team under Nike Consumer Product Brand & Marketplace (CPBM) Operations transforms operational processes through innovative digital solutions. In the Senior Process Optimization role you will partner with crossfunctional teams to design implement and optimize process automation and workflow solutions. Reporting to the DPO Senior Manager you will collaborate with global product creation CPBM Operations software engineering program management and data governance teams to deliver impactful solutions that drive productivity foster collaboration and enable datadriven decisionmaking.
WHO WE ARE LOOKING FOR
The DPO Team is seeking someone who thrives in a dynamic environment with a passion for operational excellence and a strong background in software product development. This individual will have a proven track record of engaging with users to deeply understand their needs and deliver sustainable digital solutions that drive productivity foster collaboration and enable datadriven decisionmaking. In this role you will act as both a strategic problem solver and an operator partnering closely with crossfunctional teams to design implement and optimize process automation and advanced workflow solutions. You will contribute to creating scalable collaborative and impactful solutions that enable operational excellence and enterprisewide alignment.
- 5 years of experience in Digital Transformation Business Management Consulting Product Management or a related field.
- Bachelors degree or equivalent combination of education experience or training.
- Demonstrated expertise in configuration customization and implementation of SaaS applications like RPA or Workflow systems.
- Lean or Six Sigma Certification (preferred)
- Experience working crossfunctionally to influence decisions and drive change at scale
- Exceptional leadership communication and interpersonal skills
- Ability to communicate effectively across technical and nontechnical stakeholders and with global and geo stakeholders
WHAT YOULL WORK ON
As a Digital Process Optimization Manager you will oversee the product lifecycle of process automation and workflow solutions from discovery through concept testing launch and maturity. Your responsibilities will include:
- Leading the design build and delivery of process automation and workflow solutions using Automation Anywhere and Pega ecosystems.
- Collaborating with teams to translate the needs of CPBM into usercentric digital experiences.
- Ensuring timely delivery of highimpact features while prioritizing user sentiment and measurable value drops.
- Conducting qualitative and quantitative research to inform solution design and prototyping with end users.
- Developing testing and deploying sustainable interim solutions leveraging LCNC RPA and advanced workflows.
- Owning the product roadmap and managing complex solution lifecycles including requirements gathering build testing launch and ongoing production support.
- Establishing best practices and scalable processes to maximize the impact of delivered solutions.
- Reporting progress and managing your backlog within an Agile methodology to ensure consistent highquality delivery.
We are committed to fostering a diverse and inclusive environment for all employees and job applicants. We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for inperson interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form.
Employment Type
Full-Time
