SIS Account Coordinator - Retail
SIS Account Coordinator - Retail
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1 Vacancy
Job Description
Job Title
SIS Account Coordinator RetailPosition Overview
Position Overview:
This position will support Account Managers serving annuity clients in market segments including but not limited to government retail corporate education healthcare specified living and hospitality. This position will support Account Managers in completing daily activities and duties related to managing their accounts including but not limited to responding to proposal requests and processing orders through Winbid wholesale and Ecommerce systems. This position will work closely with Account Managers to accomplish set goals for accounts.
Primary Responsibilities:
- Support Account Managers in responding to requests for project proposals.
- Set up customer accounts in Winbid.
- Support daily order process including:
- Verify scopes of work for proposals
- Obtain POs or job detail from customer websites
- Upload customer POs
- Generate Winbid POs
- Coordinate with Customer Service and Transportation to enter and track material orders
- Manage proper assignment of inventory
- Confirm shipment details and coordinate timely delivery of products
- Create payable entries for vendor invoices including Shaw material third party suppliers and installer invoices
- Generate receivable invoice and support third party billing as needed
- Develop and maintain professional relationships with internal and external customers and partners.
- Support AMs in accountspecific reporting requirements.
- Monitor and allocate blanket inventory reserved for designated accounts.
- Support AM in proper records retention.
- Follow up on past dues and enter notes to AR in Winbid.
- Support account management duties in AM absence or as needed.
- Submit job closings and coordinate with Operations team to ensure timeliness of payables billings and job closings; monitored on job closing desktop.
Position Requirements:
- High school diploma/GED and 3 years previous administrative experience.
- Knowledge of the industry and standard practices is beneficial.
- Strong negotiation and conflict resolution skills required.
- Individual must possess excellent verbal and written communication skills necessary for corresponding with internal and external customers sales team members and interdepartmental associates.
- Individual must be willing to work on special projects as needed.
- Individual must possess excellent typing skills and proficient computer skills; must be knowledgeable in Microsoft Office.
- Individual must perform with minimal supervision and significant independent judgment.
Required Competencies:
Adapt and Change
Solve Problems
Manage Work
Shaw benefitsinclude:
Work Shift
8 Hr nonrotating shift Hrs fall to in punch day Observed Calendar shift starts AMShaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex gender identity religion sexual orientation national origin disability genetic information pregnancy protected veteran status or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
IC
Employment Type
Full-Time
