Were building the software infrastructure that enables hospitalquality care at home. As healthcare costs have increased the patients home has become incredibly important as a site of care.
Yet patients recovering at home are highly underserved. Patients can only get better at home if they receive the highquality care that they need reliably. The existing inhome care process involves a patchwork of different vendors all connected through faxes and phone calls. Were building modern robust software that solves this challenge. We currently operate across 49 states with most of the largest health systems in the US.
Were backed by some of the best investors in technology and healthcare and have ambitious expansion plans. Its a particularly exciting time to join the company as were aggressively expanding the team.
Role Overview: Were hiring a highly analytical and detailoriented Chief of Staff to partner closely with our CEO in driving the companys most critical initiatives and ensuring operational excellence.
This role is pivotal in ensuring our leadership team is laserfocused on highimpact priorities and that the organization runs smoothly and efficiently. The Chief of Staff will have a birdseye view of the entire company serving as a key advisor operational executor and problemsolver for the CEO.
Why This Role
There are two types of folks for whom this role is a natural fit:
Future Founder.Youre someone looking to see how a postproduct market fit company scales and learn about innovating in highly regulated spaces.
Future Commercial Leader.Youre looking to scale your career quickly within technology and grow into a senior commercial leadership role.
In both cases the role provides deep visibility and access into the most critical decisions a high growth organization makes which is often vital for either path.
Key Responsibility Operational Support:
Summarize & prepare materials for various leadership meetings reviewing closely with the founder.
Identify areas where the CEO should be spending time based on analytics & meeting summaries.
Track progress on major company projects and initiatives ensuring deadlines are met and blockers are addressed.
Maintain a system for escalating brewing issues to leadership promptly.
Key Responsibility Analytical and Reporting:
Conduct factfinding investigations in specific areas and prepare comprehensive reports & recommendations.
Dive into analytics and reporting to uncover insights and make recommendations for improvement.
Key Responsibility Strategic Focus:
Act as a gatekeeper for the CEO ensuring time and energy are focused on the most critical priorities.
Eventually represent the CEO in meetings as necessary and ensure their directives are executed effectively.
Key Responsibility Process and Organization:
Drive operational improvements across the company ensuring processes are effective and scalable.
Manage followup on deadlines and commitments with internal teams to ensure accountability.
Eventual Responsibilities:
Serve as the CEOs audit function providing an objective view of organizational health and .
Run operational aspects of the CEOs role taking on tasks and projects endtoend as needed.
What Were Looking For:
Strong Work Ethic: To be effective in this role its critical to be immersed in all aspects of the business working very closely with the CEO. As a result this role will regularly require 5560 hours a week with weekend (primarily Sunday) work as necessary.
Analytical Excellence: Highly skilled in data analysis and able to synthesize complex information into actionable insights. Requires SQL knowledge or strong willingness to learn.
DetailOriented: Exceptional organizational skills with a processdriven mindset. Your work will be trusted without doublechecking so consistently defectfree work is critical.
Technical Background (Preferred): While this role isnt technical we have a strong preference for folks that studied something technical (e.g. computer science math engineering etc..
ProblemSolving: Ability to identify issues and propose solutions independently.
Communication: Excellent verbal and written communication skills; you can represent the CEO effectively in various forums.
Able to work inperson 5 days a week in our NYC office.
Qualifications:
Bachelors degree in a technical analytical or businessrelated field (or equivalent experience).
4 years of relevant experience in technology consulting operations strategy or similar roles.
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