Lot Attendant
Lot Attendant
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$ 17 - 18
1 Vacancy
Job Description
Compensation Range: $17.25 $18.00/hour
About Us:
One of the reasons why we are the nations leading parking management expert is because we recognize that people are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72 years we understand what it means to earn Every Thank You which is treating our clients partners guests and team members with utmost respect and courtesy. As one of the largest privately held management companies we have the experience passion and the knowhow to withstand the test of time and to disrupt the new marketplace with exploding new technologies.(About Us. Our Legacy)
Culture:
We have a strong distinctive culture a culture that is heavily influenced by a shared vision style and values. Our company values are the glue that binds our business clients and team members. There are some common traits that contribute to our unique culture. Clear values caring loyalty humility and a deep commitment to community are just a few of them. These characteristics often steer our decisionmaking and define the way we treat our customers clients suppliers and team members. We guard these values and attributes fiercely.
About the Position:
As a lot attendant you will get to greet and help customers and work in a fastpaced and dynamic environment. Youll be responsible for the smooth running of our parking lot ensuring that vehicles are parked correctly and safely and providing excellent customer service to all patrons.
Accountability:
- Assist with office duties including answering phones and emails.
- Assisting customers with using pay stations or automated ticketing equipment including obtaining receipts and credit card payment.
- Assisting customers with locating vehicles.
- Directing customers to parking areas or parking spaces using hand signals or flashlights as necessary.
- Resolving customer requests questions and complaints.
- Patrolling parking areas in order to prevent vehicle damage and vehicle or property thefts.
- Actively look for ways to assist customers.
Communication
- Greet guests warmly and professionally establishing a positive first impression.
- Provide clear directions and information on parking rates and payment options.
- Report any security concerns incidents or maintenance issues to the appropriate authorities or management.
Family
- Assist fellow team members during busy periods or when needed promoting a sense of unity and cooperation within the department.
Exceptional Service
- Greet customers with a friendly and helpful attitude assisting them with parking and locating available spaces.
- Keep parking lots and surrounding areas clean and free of debris including trash cans.
- Offer exceptional service by going the extra mile to assist customers with their needs.
- Offer assistance with parking and directions as needed.
Profitability
- Maximize profitability by providing exceptional customer service.
- Perform routine maintenance tasks such as cleaning and clearing debris from parking areas and walkways.
- Report any equipment malfunctions or maintenance needs for timely repairs.
What we are looking for:
- Must be able to stand and walk up to 8 hours per shift.
- Must be able to speak clearly distinctly and effectively using tact and diplomacy.
- Experience dealing with irate customers and resolving customer issues and/or complaints.
- An outgoing and enthusiastic personality.
- Willingness to do whatever it takes to earn a Thank You.
What We Can Offer You for All Your Hard Work:
- $17.25 $18.00 Per Hour
- Medical dental vision life insurance coverage for fulltime eligible employees.
- Flexible Spending Accounts for fulltime eligible employees
- 401k
- Vacation/Sick for fulltime and parttime employees
- Holiday for fulltime and parttime employees
- Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. As part of this commitment Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed please email: describing the accommodation.
Employment Type
Full-Time
