Bespoke Hotels - Operations Manager
Bespoke Hotels - Operations Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We currently have an amazing opportunity to join the team as Operations Manager.
Bespoke Benefits Whats in it for you
At Bespoke Hotels our people are our biggest asset. We focus on engagement and individual development working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy motivated and engaged team; so this is at the heart of our culture and of our BeAttitude values.
We are proud to provide equal opportunities for our team members encouraging inclusive and creative culture providing longterm careers supporting community and assisting in environmental matters.
At Bespoke we ensure meaningful relationships with our colleagues guests and thirdparty suppliers positively celebrating diversity and inclusion within our teams encouraging collaboration and creativity.
We offer competitive salaries incentives ample scope for personal development and discounted hotel stays for you your family and friends.
Requirements:
The ideal person will have strong experience ideally at least 12 years in a similar position and will have the ability to deliver great service to our guests.
We are looking for someone who is passionate about hospitality that is reliable and willing to learn as part of this growing team.
Duties will include:
- Ensuring all employees consistently achieve product and hospitality service standards.
- Ensuring a high degree of guest care whilst consistently aiming by set criteria to meet the Financial and Business objectives.
- To act on behalf of the General Manager in their absence.
- To carryout quality training and coaching in a systematic and professional manner.
- Monitor and comply with all company and legal statutory requirements.
- Ensure the Company Health and Safety Food Safety and COSHH legislations are adhered to; this will involve action and appropriate training.
- To carry out the departmental welcome induction to the set company standard.
- Complete performance reviews in line with Company policy and ensure agreed objectives are set.
Being Bespoke:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9500 hotel rooms 8000 employees and 815 million of assets.
We stand today as the UKs Largest Independent Hotel Group owning a number of hotels and partnering with an everincreasing portfolio alongside this. Every agreement we have is Bespoke by name and bespoke by nature. Our properties range from specialist golfing hotels to awardwinning spa resorts and chic city centre properties.
We pride ourselves on a diverse roster and a unique individualised management style with over 90 management agreements across the UK alongside a further 30 management consultancy services and 100 hotels with sales & marketing services only.
Required Experience:
Manager
Employment Type
Full-Time
