Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailNot Disclosed
Salary Not Disclosed
1 Vacancy
Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)
Overview:
Responsible for assisting the management team (Captain First Mates and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience supports our brand promise (Every Day Should Feel This Good) and makes service a top priority.
Functions & Responsibilities:
Generate Sales
Responsible for meeting their goals/measures
Develops and maintains relationships with top customers
Supports instore event sourcing and
Customer Experience
Ensures the store reflects Shep & Ians vision of Every Day Should Feel This Good to our customers through Hosting the Party
Leads the store in email capture and educating new associates on best practices
Ensures the customer wish list is always current with customers being notified when product arrives.
Crew Development
Assists with training new associates
Helps foster a welcoming fun encouraging and energetic crew and customer environment
Helps in recruiting and referring top talent for the stores teams
Supports store and teambuilding activities with the management team
Operations
Maintains efficient merchandise controls
Maintains loss prevention awareness at all times
Helps maintain a clean and tidy store environment
Merchandising
Helps to maintain merchandising as it pertains to company standards current compass (floorset) and brand initiatives
Contributes to weekly product feedback
Requirements:
Strong interpersonal communication and customer service skills
Team focused confident and professional
Creative adaptable entrepreneurial and driven by integrity
Strong verbal and written skills
Ability to perform effective selling techniques to achieve sale and repeat business
Ability to work a flexible schedule including holidays overnights weekends
A passion for making people happy
Excited to help recruit train motivate and inspire as a large piece of your daytoday responsibilities
Accuracy and attention to detail.
Ability to effectively receive and communicate feedback
Positive outlook
Excited to get to know our product inside and out in order to offer style advice and help customers
Outgoing friendly & personable with a positive attitude
Customer Serviceoriented experience preferred but not necessary
Passion for the vineyard vines brand
As an employee at a vineyard vines retail location all team members must have the ability to:
Required Experience:
IC
Part-Time