Policy Service Administrator

Job Description

• Ensure efficient and speedy administration of Health Individual/Corporate insurance requests.
• Issue new Health Individual/Corporate policies/endorsements, cancellations and follow up on renewals according to the set service standards, company policies, procedures and authority limits, to ensure maximum client satisfaction and company efficiency.
• Handle the initial Underwriting of the application.
• Process simple and technical policies’ issuing, endorsements and renewals (Individual and Corporate products).
• Issue clients’ letters relevant to the Policy Services Administration activities.
• Assist the sales force, brokers, Allianz branches, etc on all issues relevant to Health Insurance. Ensure that business providers are updated with/aware of the status/requirements of the Health Applications they submitted.
• Handle all renewal steps (sending notification letters, calling customers…etc)
• Keep up to date with company’s standards, policies, procedures, authority limits and service standards needed for the implementation of responsibilities.
• Keep a well organized complete archive of valid Health Individual/Corporate policies according to the guideline.
• Support the Health department in any other task/project as needed.

Job Requirements

• University degree
• Very Good Command of English & Arabic (Written & Spoken)
• Very Good in MS Office Applications (MS Word, MS Excel & Outlook)
• Very Good communication & organization skills