Call Center Technical Agent
Posted on :
10-11-2021
Employer Active
1 Vacancy
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Job Description
- Providing technical assistance to customers subscribed to Enterprise, Broadband , ETTH, FTTH and Hosting services
- Providing assistance concerning billing and service terms and procedures to customers
- Resolving the customers problems through guidance, recommending proper solution(s), and proposing adequate enlightenments in a timely and effective manner.
- Conducting campaigns with various purposes such as research, customer satisfaction and retention ...etc, aiming at enhancing customer’s experience and their loyalty to Zain.
Employment Type
Full Time
Department / Functional Area
Key Skills
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