Ensure that standards are maintained at a superior level on a daily basis.
Have the ability to respond properly in any hotel emergency or safety situations
Support the implementation and on-going use of safety and fire prevention strategies for the site.
Act on issues and concerns within field of activity immediately in a timely & efficient manner.
Establish and maintain positive communication networks between the Hotel and Local Authorities to manage highly sensitive information.
Lead all investigations and crime prevention initiatives.
Ensure that all physical security systems are working optimally at all times, and are used in an efficient and productive manner.
Ensure all patrolling, inspection and escort duties are monitored and performed to a high standard and in accordance with contractual requirements with service providers.
Present in a professional manner whilst on duty and maintains at all times polite relations with guests, visitors and internal guests.
Ensure risk assessments are done by each department and are accurately recorded with relevant control measures which are documented into policies
Support and assist in maintaining the operating standards established by hotel.
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