Leading & Managing L2 (Core, IP, IT, Security & Cloud Infra team) for L2 technical support & Maintenance.
Responsible to provide Second line operation support for all escalated cases from Level1 team.
An experienced Technical Manager with demonstrated competence with 4G and 5G E2E Mobile telephony Network.
Responsible for Effective L2 Operations on Service Assurance
Vendor co-ordination and Fault Management (regular O&M and Driving Improvement)
Drive a L2 Technical team to meet KPI's and deliver consistent performance
Review incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment to drive network efficiency and availability.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.