Deskside Support role covering the NEOM construction areas – Help Bechtel users connect to the network, printers, file server, SharePoint and resolve any technical issues
Support Team Mobilization – Asset management, imaging and provision of Bechtel computers, mobile phones and Microsoft 2FA
Network deployment – Deployment of routers and switches and associated patching as offices expand.
Manage users using Active directory, BECIMS (Dell Identify Manager), ServiceNow
Setup of network printers & scanners• Deployment of Teams voice endpoints, and support for conference calls
Develop IT reports, dashboards and automates workflows as required.
Provide input to technical scopes of work for contractors.
Recommends process improvement solutions
Implementation of Bechtel Business Line and Project applications
Development of IT support guides and user training
Manage IT assets in ServiceNow and IT stockrooms
Adhere to Corporate, Bechtel Business Line and Project IT procedures, standards, and security requirements
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