Call Center Specialist
Posted on :
31-10-2021
Employer Active
1 Vacancy
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Job Description
- Obtains client information by answering telephone calls & answering (live chat) as per company policy.
- Informs clients by explaining procedures, answering questions & providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Answer incoming calls and respond to customer’s (live chat)
- Management and resolve customer complaints
- Identify and escalate issues to supervisors
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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