A 5-Star, luxury hotel in Kuwait is seeking well-experienced Learning & Development Manager who will be responsible for developing and implementing the organization’s learning strategy based on the company’s business and talent strategies.
Responsibilities
- Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
- Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
- Create and execute learning strategies and programs
- Evaluate individual and organizational development needs
- Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
- Design and deliver e-learning courses, workshops and other trainings
- Assess the success of development plans and help employees make the most of learning opportunities
- Help managers develop their team members through career pathing
- Track budgets and negotiate contracts
- Hire and oversee training and L&D Specialists
Requirements
- Proven experience as an L&D Manager, Training Manager or similar from a high-end, five-star Hotel segment
- Current knowledge of effective learning and development methods
- Familiarity with e-learning platforms and practices
- Experience in project management and budgeting
- Proficient in MS Office and Learning Management Systems (LMS)
- Excellent communication and negotiation skills; sharp business acumen
- Ability to build rapport with employees and vendors
- BSc/BA in Business, Psychology or a related field
- Professional certification (e.g. CPLP, CIPD) is a plus