Build and maintain guest experience standards in order to build strong loyalty Ensure consistency in customer service delivered and handle all complaints Sales Focus:
Assist in the achievement of sales target allocated to the store
Participate with the sales executive team in generating sales through high selling techniques Manage VIP Guests relationships
Ensure stock levels are maintained as per guidelines Ensure adherence to safety and security policies Stock Replenishment:
Enter all received goods in Baan inventory and ensure proper record of all stock movements Order and replenish all goods to avoid any out of stock situation
Assist the Shop Manager in preparing for inventory audit Merchandising:
Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
Implement all merchandising as per the Brand’s visual merchandising guidelines Conduct daily walkthroughs to check presentation standards
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