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Sells products/systems/services to customers, focusing on volume, mix and profitability targets for assigned BusinessUnits/Product Groups.
Establishes and maintains effective customer relationships to understand customer needs, promote customerunderstanding of full product/systems/ services offering, and align to provide a solution. Ensures a positive customerexperience throughout the sales process.
Prepares sales plans using company tools. Performs regular status reviews and proposes recovery plan(s) in cases ofpotential order shortfalls.
Creates added value for the customer and ensures the successful outcome of transactions, contracts andproposals by using effective sales techniques. Communicates details in accordance with offering and strategy(delivery time, payments, and general terms and conditions).
Identifies and drives the development of new market opportunities in the designated market and ensures knowhowsharing and cross-collaboration.
Prepares offers in coordination with the bid and proposal department and/or the Marketing Manager. Ensures appropriatetechnical and financial aspects of offers, including prices and trading conditions.
Market Intelligence - Continuously assesses market trends, customers, competitors, industries, applications and marketanalyses to identify and realize opportunities with existing and potential new customers within the target segment. Feedsback on the market trends, competitive landscape, market-pricing expectations, channel strategy and local conditions towin.
Customer relationship/relations - Builds and maintains strong relationships at senior levels with the key customers,stakeholders and other decision makers. Ensures effective marketing communications, in particular company’s valueproposition. Establishes and develops account relationships based on a defined strategy. Acts as focal point for problemresolution and monitors customer claims. Plans, facilitates and conducts customer negotiations.
Bachelor of Science in Engineering (Electrical, Electronics or Computer), with 5 years experience incontrol systems sales.
Fluent in Arabic and English languages is required.
Full Time
Call Center / BPO / KPO / Outsourcing