Technical Advisor
Posted on :
28-03-2024
Employer Active
1 Vacancy
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Job Description
- Coach and mentor Front Line engineers to deliver exceptional customer service.
- Act internally as a customer advocate.
- Guide peer team and internal teams to ensure are Empowering, Helping and Advising customers
- Focus on readiness and technical triage/training creation and delivery.
- Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Collaborates with other Technical Advisors and escalation resources when appropriate.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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