Respond to customers’ queries and concerns professionally and based on prior instructions.
Preparation of invoices
Calling our Customer on a daily basis for collection; follow up and achieve the collection targets.
Maintaining the Collection tracker based on the call and follow up for the payments.
Any issues in relation to the Customer to be highlighted to the Service Manager/Salesman and follow up for the Salesman and customer and ensure the issue has been settled and get the collections.
Ensuring Invoices have been delivered to the customers by the salesman.
Obtaining balance confirmation from the Customers on a monthly basis.
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