drjobs Customer Success Specialist العربية

Customer Success Specialist

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1 Vacancy
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Jobs by Experience drjobs

1 - 2 years

Job Location drjobs

Amman - Jordan

Monthly Salary drjobs

JOD 123 - 123

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity
  • Own overall relationship with assigned clients, which includes managing on-boarding, assigning, ensuring retention, and high levels of customer satisfaction
  • Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
  • Cold calls and campaigning (email, digital) to assure clients registration on website and full activation

Employment Type

Full Time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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