Service Crew
Posted on :
24-08-2021
Employer Active
1 Vacancy
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Job Description
- Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. -
- Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. -
- Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. -
- Ases proper procedures to ensure the accuracy of every order for every guest. -
- Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. -
- Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. -
- Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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