To fully inspect clients premises for pests, actual or risk of, whilst also determining potential entry points.
To carry out the correct treatment for pests found, to advise the customer of any pests found and document any further pest risks to the site.
To advise the customer of maintenance requirements to prevent pests entering the building both verbally and in writing.
To make client aware of all risks associated with the recommendations. To ensure the sales team are aware of the advice provided via a sales lead and also by telephone
To highlight hygiene/housekeeping issues with the client, both verbally and in writing, with the reasons for concerns.
To report work completed to client both verbally and in writing.
To complete accurate reports on every call, to ensure the client is fully informed of Rentokil Pest Control’s actions on their premises
To maintain accurate records of daily activity through use of daily work lists and twice daily download of PDA
To respond promptly to a call from a client by phone and to arrive at their premises within the agreed timescale.
To project a professional image at all times through being clean and well presented
To be able to explain confidently to the client work that is required within their premises to eradicate and maintain a pest free environment ensuring the client fully understands the benefits to their business
To undertake a risk assessment and report any issues identified.
To carry out accurate stock takes
To order adequate stock to ensure customers are serviced
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