Conducts assessment for customer’s environment by following on best practices
Assist on how to capitalize on customer’s already-have investment providing maximum value
Design and deployment of integrated solutions using the latest Microsoft products and technologies to customers allowing them to maximize their investments in technology in complex environments.
Assist Presales team by providing technical guidance and POCs / Demos and explaining technical solutions to customer’s key stakeholders to ensure they understand the business value of the proposed solution
Document the project including Deployment, Configuration, and operation guides for the customer needs
Respond to support cases by providing technical solutions and workarounds to ensure business continuity
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