Managing Profitability and Departmental Budgets Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience
Reviews financial reports and statements to determine how Operations is performing against budget.
Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
Works with direct reports to determine areas of concern and establishing ways to improve the departments financial performance.
Strives to maintain profit margins without compromising guest or employee satisfaction.
Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
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