UX Design Specialist (Senior UX Designer)

Key Responsibilities:

• Facilitate business vision by researching, conceiving, sketching, prototyping and testing experiences for digital products.
• Design and deliver wire frames, user stories, user journeys, and mock ups optimized for a wide range of devices and interfaces.
• Identify design problems and friction points, and devise solutions while taking into consideration technical recommendations for front-end and back-end developments.
• Take a user-centered design approach to design, and make data-driven decisions related to core and new features - present these decisions to different stakeholders when required.
• Empathize with the user and advocate for their experience through creating journey maps that balance their needs with business requirements.
• Participate in ideation and conceptual development of new products and features, within an interdisciplinary team that includes creative and market leads, product managers, and developers.
• Collaborate with the user research and testing teams to develop tests to measure the success of new developments with quantifiable metrics, and understand user behaviour.
• Collaborate with UX Leads in IT to bring synergies and standardize tools and solutions across the company.
• Work with product managers to translate concepts and requirements into user flows, wire frames, mock ups and prototypes that lead to intuitive user experiences.
• Perform other department duties related to his/her position as directed by the Head of the Department.