HELPDESK TECHNICIAN I
Posted on :
04-07-2021
Employer Active
1 Vacancy
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Job Description
- Sit at help desk and respond to walk-in customer questions
- Field trouble calls via the phone and computer trouble ticketing system
- Perform laptop imaging and basic IP troubleshooting
- Build user accounts on the domain
- Add and remove computers from a Microsoft domain environment
- Assign user accounts to appropriate groups and permissions
- Build exchange mailboxes
- Troubleshoot user email issues
- Troubleshoot printers and map shared printers
- Document trouble calls and computer/network actions for reporting purposes
- Field trouble calls via the phone and computer trouble ticketing system.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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