Agree with commercial team on time frames to handle all shipments
Immediately update the concerned commercial team member with any delay, damage or discrepancy related to shipments
Communicate to commercial team any new offers and/or promotions that customers can benefit from
Provide, through the FTS wherever possible, pre and post-arrival information to CMTs on the service requested, helping to meet scheduled deadline
Provide, through the FTS wherever possible, pre and post-arrival information to commercial team on the service requested, helping to meet scheduled deadlines
Use all the online and offline systems to capture data related to customers, customs, duty and other shipment related information
Arrange for dispatchers to meet pickup and delivery timelines and customer requests
Check convenient schedules, coordinate the delivery and dues ready for collection
Coordinate labor, documentation, physical handling and directly approach different authorities for moving shipment
Upload online data to local authorities and handling agents, where applicable
Coordinate collection of documents from different terminals and other Agents
Coordinate the delivery with the dispatch and ensure POD is signed by customer
Ensure necessary procedures are implemented in daily operational activities
Adhere to company HSSE, compliance and sustainability corporate policies and standards
Ensure shipments proper handling as per quality standards to avoid any discrepancy that could lead to penalties or fines.
Submit JCS documents for all shipment to local accounts
Job Requirements
Fluent English Language
Import and Export Experience is a MUST
Freight Forwarding Experience
Bachelor Degree holder - Transportation & Logistics Major Preferably.
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