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• Work onsite and offsite to troubleshoot and diagnose customer reported issues on the different levels of solutions.
• Act positively and respond promptly to the customer's requests/tickets.
• Prepare, review and ensure accuracy of technical documentation.
• Conduct Preventive / Corrective Maintenance visits to customer sites physically or remotely
• Utilize various open-source technologies and automate daily tasks.
• Use various orchestration tools like Kubernetes, HashiCorp Nomad and Docker Swarm to aid company internal processes and workflows.
Full Time