Compliance Specialist

Job Description

• Support in day-to-day operation of the compliance programs. Monitor & assess the appropriateness & adequacy of carried out spot checks by the compliance team.

• Assess the received customers' miss-selling and fraud cases from business owners and take the proper corrective action in alignment with the direct manager.

• Coordinate Compliance investigations with company employees, if relevant from the labor law perspective. Report findings internally.

• Localize Group rules, regularly review existing rules & develop procedures for the Compliance Programs and its related activities to prevent illegal, unethical, or improper conduct. Ensure adequate implementation of the compliance programs.

• Act as internal Compliance advisor in all questions relating to Allianz Codes, Standards, Policies, Rule and Procedures related to Compliance topics.

• Prepare and coordinate the interaction with the regulatory body FRA/ Group regarding formal client complaints and actively follow-up until issues are resolved in the best interest of Allianz Egypt.

• Monitor and follow up the FRA Correspondence between the Business owners and the FRA, aligned with the Allianz Egypt FRA Correspondences policy.

• Keep the Compliance records, documents and FRA correspondences properly archived in a proper way.

Job Requirements

• 0 - 3 years of experience as Compliance officer or Customer Complaints Representative
• Background in the financial services industry is an advantage
• A Bachelor’s degree required.
• Fluent in Arabic and English language