drjobs Senior IT Specialist العربية

Senior IT Specialist

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1 Vacancy
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Jobs by Experience drjobs

4 - 4 years

Job Location drjobs

Cairo - Egypt

Monthly Salary drjobs

Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Job Description

  • Regularly evaluating our IT systems to ensure they meet the necessary demands.
  • Assisting with network administration tasks.
  • Ensuring data storage is safe and secure.
  • Resolving all issues coworkers have with their IT systems and software.
  • Educating coworkers about network security and best practices for computer usage.
  • Supporting the day-to-day operations of our computer network
  • Install and configure computer hardware operating systems and applications.
  • Monitor and maintain computer systems and networks
  • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Priorities and manage many open cases at one time
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers
  • Test and evaluate new technology.
  • Conduct electrical safety checks on computer equipment

Employment Type

Full Time

Company Industry

Perfumery / Toiletries / Personal Care / Cosmetics

Department / Functional Area

IT Software

Key Skills

About Company

6 employees
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