An ideal Customer Support Advisor manages the workflow among concerned departments in order to respond to client's inquiries as well as providing them with standardized and high-quality service in a timely manner.
Responsibilities:
Answer inbound calls and manage workflow between departments
Answer clients inquiries and help them use the company’s services
Make outbound calls with clients to follow up on service delivery
Overlook production processes and services provided by the company
Job Requirements
Job Requirements:
English Fluency is aMUST.
Previous experience as a Customer support agent, Call Center agent is aplus.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.