Community Operations Specialist
Posted on :
03-04-2021
Employer Active
1 Vacancy
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Job Description
- Communicate with and assist LMI Stakeholders over E-mail.
- Communicate with and assist LMI Stakeholders over the phone.
- Communicate with and assist Spot Locations over Whatsapp.
- Assist the LMI team with launching Fleet and Spot across the globe.
- Follow up on any lost Cash by a Fleeter or a Spot location till it is resolved.
- Follow up on any shipment lost by a Fleeter or a Spot location and investigate it till resolved.
- Follow up on any consignee complaint filed against a Fleeter or a Spot location till it is resolved.
- Conduct Prepaid checking procedures globally and on a random basis to solidify confidence in our Fleeters.
- Stay updated with latest on-goings of Fleeters as a community and resolve their issues.
- Follow up on complications and issues that emerged due to LMI stakeholders’ actions and fully resolve them.
- Inspect and review new Fleet and Spot signups for approval.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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