Customer Success Specialist
Posted on :
02-05-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Handling elite /premium subscription activations and refund
- Handling Career services inbox questions and queries over email
- Interacting and resolving Customer complaints, issues, queries that come to the operations team via different channels
- Liaise with other ops team and finance team for various complaint resolutions
- Lead assignment and management through CRM
- Handling live chat
- Handling / Assisting with CV evaluations and Elite cover letters
- Assisting CV Services team with CV uploads, LinkedIn uploads
- Responsible for improving customer retention through programs and service provided to the customer
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
