Customer Service Advisor
Posted on :
05-05-2024
Employer Active
1 Vacancy
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Job Description
- Responsible for handling customers’ interactions
- Responsible for communicating with customers’ via multiple channels
- Answer all incoming requests and address customers’ problems in a timely manner
- Log all necessary interaction details as instructed
- Re-direct requests as per the set processes and take full information as required
- Follow company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues
- Escalate issues or unresolved queries to the Team Leader or Supervisor as directed
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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