Operations Supervisor
Operations Supervisor
Posted on :
17-03-2025
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1 Vacancy
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Job Description
- High School diploma or equivalent. Some college preferred.
- 5 years work experience required with 3 years in ground transportation industry preferred; this can be waived with a minimum of 1year supervisory experience. College education can be substituted for up to 2 years required work experience.
- Supervisory experience preferred; specifically experience supervising/training a driver workforce
- Strong working knowledge of MS Office Software (Word Excel Outlook PowerPoint etc. and transportation related software
- Strong leadership skills and interpersonal skills
- Strong organizational and group presentation skills
- Welldeveloped multitasking and time management skills
- Possess a valid Commercial Drivers License with appropriate endorsements
- Bilingual abilities a plus
Stock Transportation is an Equal Opportunity Employer
For more information please visit http://www.stocktransportation or http://www.nellc
Key Words: Operations Supervisor Operations Manager Transportation Supervisor Transportation Manager Bus Buses School Bus School Buses Student Students Passenger Passengers Transportation Special Needs Transportation Logistics Operations DOT Transport Route Routing School Public School Field Trip Field Trips Charter Charters Safety Passenger Safety NAPT VersaTrans Synovia Edulog CMF 88 88M 88N 88Z
Getting students to school safely on time and ready to learn.
Stock Transportation has decades of experience in providing safe and reliable transportation to students across Canada. Stock is also part of a much larger family along with Durham School Services Petermann Septran The Provider TransExpress Safeway and Smith Bus who come together as National Express LLC (NELLC). NELLC is one of the leading transportation companies in North America operating 250 branches and employing 30000 individuals. As a leader in student transportation National Express LLC (NELLC) is committed to exceptional safety outstanding customer service and positive employee relations. We are currently seeking an Operation Supervisorfor our Customer Service Centre (CSC) in POSITION LOCATION.
Responsibilities:
- Provides overall CSC operational leadership by directing student transportation services driver training and vehicle maintenance programs to support the operating plan and overall business goals.
- Provides staff leadership by promoting and ensuring safe efficient and effective operations
- Monitors staff training requirements and ensure all employees obtain the required skills and abilities to perform their job assignments.
- Sets performance expectations coaches and counsels all direct reports in an effort to meet operational expectations; administers employee discipline as necessary.
- Ensure overall compliance with Company policies and/or processes. Escalate violations of policy and procedures with General Manager and/or Corporate personnel.
- Oversees compliance with state and district regulations
- Attends meetings with School District Representatives and represents company in professional manner
- Prepares and submits required customerrelated reports in a timely manner.
- Documents and manages customer or employee complaints and review customer survey data
- Responsible for knowledge of CSC contracts and accompanying operational requirements.
- Collects and audits employees time sheets.
- Manages direct and indirect hours to ensure budget requirements are met and collects and audits employees time sheets as needed.
- Examines and reviews the daily exception report.
- Approves all expenditures in accord with company guidelines.
- Ensures the effective utilization of vehicles.
- Oversees the optimization of vehicle routing
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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