Outlet Manager
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a dynamic and experienced Outlet Manager to join our team in Jeddah Saudi Arabia. As an Outlet Manager you will be responsible for overseeing the daytoday operations of our food and beverage outlet ensuring exceptional customer service and driving financial performance.
- Manage inventory levels and stock control to optimize resources and minimize waste
- Develop and implement strategies to increase revenue and profitability of the outlet
- Prepare and analyze financial reports implementing corrective actions as necessary
- Oversee and optimize staffing levels to meet operational demands and special events
- Ensure high standards of food quality presentation and customer service
- Conduct regular team briefings and training sessions to enhance product knowledge and service skills
- Maintain and update guest history records to facilitate personalized service for repeat customers
- Ensure compliance with food safety and hygiene standards
- Manage the outlets budget controlling costs without compromising quality
- Collaborate with other departments to support overall business objectives
- Resolve customer complaints promptly and professionally
- Implement and monitor promotional activities to drive sales and customer engagement
Qualifications :
- Bachelors degree in Hospitality Management Business Administration or related field
- Minimum of 2 years of experience as an Outlet Manager or 5 years of progressive experience in food and beverage management
- Proven track record in team leadership and staff development
- Strong financial acumen with experience in budgeting and financial reporting
- Excellent customer service skills with a focus on creating memorable guest experiences
- Proficiency in inventory management and pointofsale systems
- Indepth knowledge of food and beverage trends quality standards and health regulations
- Ability to work flexible hours including evenings weekends and holidays
- Excellent communication and interpersonal skills
- Fluency in English; knowledge of Arabic or other languages is a plus
- Familiarity with local culture and customs in Jeddah Saudi Arabia
- Strong problemsolving skills and ability to make quick informed decisions
- Proficiency in Microsoft Office suite and restaurant management software
Additional Information :
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
